Have you noticed all the friendly, integrated help popping up everywhere? YouTube, Google+, MySpace (you should check out the new MySpace), and tons of apps are all moving away from traditional help menus and stand-alone content to more intuitive introductions and in-the-moment assistance…
The Treehouse
UX
4 Reasons to Revise Your Content During a Redesign
Do you have dusty boxes in a closet or basement that you never unpacked last time you moved? You ran out of energy. Or you ran out of space. Maybe (gulp!) it’s been boxed up for decades and you just keep moving it with you. Now imagine that those boxes are the website content you haven’t updated in five years…
When Good Forms Go Bad: Improving Your Online Forms
Do you hate filling out online forms? Most web users do. Forms are critical to companies collecting our personal information so they can “convert” us into something—a new lead, a direct sale, a happy existing customer, a new employee. That’s why forms matter, and why they won’t be going away anytime soon. But do forms have to alienate the end user?
Websites and Trail Races: It’s All About the Navigation
There is nothing to fear except fear itself. And also getting lost in the woods overnight. My husband and I are both runners. Yet I had long hesitated to run a trail race for one reason: my fear of getting hopelessly lost in the woods. Last summer my husband coaxed me into a series of XTERRA trail races. But as the date of our first race approached, I became almost panic stricken that I would never find my way out of the trees.
How the VIMM Model can Improve Usability of Your Site or Application
There are many definitions of “usability,” but most of them are too general to be useful. The VIMM Model is different. It’s a practical approach to improving usability that can be applied by just about anyone.